Telecom regulators are emphasizing Rating and Billing accuracy as well as metering accuracy as prime objectives of telecommunications service s consumer protection.
In order to match regulatory requirements, operators and service providers have to ensure maximum accuracy of the billing procedure and to give customers confidence in the accuracy of the call recording and service charging. Implementation of this principle would be to ensure that the terms of a contract between the service provider and its customer are implemented precisely and fully in the bill.
Suvitech, along with its partners, can serve as an external service bureau that would supply operators with audit service s to comply with regulatory and consumer protection requirements. We provide the means for an independent audit of the call rating and invoice billing process, as well as test call vendor for recording accuracy addresses metering precision as defined by the above mentioned regulatory bodies.