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BANKINGWhat can a Customer do?Check account balance details Obtain last 3 transactiondetails Request an account statement Get the status of loan amount Locate the nearest ATM/Branch Request a cheque book Stop a cheque payment Enquire cheque status Pay electricity and telephone bills Get the exchange rates (e.g. THB to US$) Fix an appointment with a Bank executive What can a Bank do? Send account balance alerts Confirm the cheque clearance/ amount transfer Monthly reminder for the payment of bills Alert to the customer when the account balance goes below a certain level Promotion of new scheme/cards Greeting on birthdays and marriage anniversaries |
SHARE BROKINGWhat can a Trader do?Buy and sell shares using cell phone Get latest stock prices on major companies by using keywords (e.g. Microsoft – MSFT) Get weekly account closing details Get last 3 transactions details Get the exchange rates Get the metal prices What can a Share Broking Firm do? Send weekly account closing details Send Today's Hot Buys Send SET closing points at the end of the day/previous day closing Send brokerage charges incurred by the customer Get approvals from the customer for buying and selling of shares Flash Messages like “Informing the customers about sudden fluctuation in the market” Send daily news Example: Company mergers; Take-overs, Brief Financial reports etc. |
HEALTHCAREWhat can a Patient do?Get appointment with the doctor Get last 2 check-up history Get BP/ ECG / Blood Sugar level in the last check up Find a specialist like cardiac surgeon or pediatrician Get due date for vaccination of children / self Get hospital facilities and health policies on demand What can Hospitals do? Alert on the vaccination due dates Send medicine reminder to patients Send message to confirm appointment with a doctor Alerts on new diseases and vaccines like Hepatitis B Send emergency message like "Blood group O+ required urgently at BNH " Send medical headlines on the mobile What can the Doctor do? Get alerts on an appointment scheduled with the patients Get alerts for conferences, attendance at conventions and meetings from the Hospital Get information regarding new policies and plans |
INSURANCEWhat can a Customer do? Get the next premium due details Get the claim status Get Policy details on demand Locate the nearest branch What can a Agent do? Get the commission accumulated Get the incentives awarded when sales target are met What can the Insurance Company do? Send premium due alerts to the customer Send confirmation of payment alerts to customer Send target completion alert to agents Send new lead alert to agents Call agents for meeting/workshops Promote new policies and offers |
MOBILE SALES AUTOMATIONWhat can a user do?Enquire on inventory status of a particular product Confirm prices Confirm delivery schedules Update the database once a sale has been made Conduct short-term sales promotions (a company could send an SMS message to a salesperson on the field to inform him/her of a short-term price advantage scheme, which he/she could use effectively, without having to first come to the office to find out about the scheme) Send Greetings on Birthdays and Marriage Anniversaries Combining the detailed Email message with short SMS alert |
LOGISTICSWhat can a Customer do? Get the status of his shipment Get the rate card of the company Get the nearest branch Stop a Shipment What can a Logistics Company do? Send the status of the shipment Send the confirmation of delivery, person delivered to and payment deducted from the account Send tracking report at each transit port (On Demand) Send shortest routes information Send promotional messages Send greetings to the customers. |
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SMS Based Applications in Various Industries